---
title: "How to use RingCentral noCRM integration"
description: "Set up RingCentral integration and call your leads"
url: https://help.nocrm.io/it/articles/153-how-to-use-ringcentral-nocrm-integration
collection: "Integrazioni"
updated: 2026-09-21
language: it
alternates: [en, pt-br, fr, es, de]
---

# How to use RingCentral noCRM integration

Set up RingCentral integration and call your leads

# How to use RingCentral noCRM integration

[RingCentral](https://www.ringcentral.com/) is a leading provider of [cloud communications solution](https://www.nocrm.io/blog/communications-voip-integrations/) for businesses. Connecting with [RingCentral](https://www.nocrm.io/app-integrations/ringcentral) allows users to reach leads directly from [noCRM.io](https://www.nocrm.io/) to **log their conversations and track their call activities**. It avoids having to jump from an app to another, and helps [improving your sales process with automation](https://www.nocrm.io/no-code-academy/introduction). This integration is strictly with RingCentral voice calls only.

## Integration Benefits

✅ Make calls to your **leads** in noCRM with RingCentral's softphone.

✅ Automatically log call details including a link to the **call recording**, number dialed, and the duration.

* * *

  
  

If you don't have a RingCentral account yet, sign up for a free trial [here](https://www.ringcentral.com/office/plansandpricing.html). If you don't already have a noCRM.io account, [start your free trial today](https://www.nocrm.io/).

⚠️ This integration is only available at the **Dream edition** and the RingCentral **softphone**. It's possible that Ringcentral only accepts creating an account if you use a company e-mail domain, not a 'simple' @gmail.com account.

* * *

## Getting Started

-   [**Set up your noCRM.io and RingCentral integration**](#connect-ringcentral)
    
-   [**Call your leads from noCRM.io**](#call-leads)
    

* * *

## Set up your noCRM.io and RingCentral integration

⚠️ Only noCRM **account administrators** can connect noCRM to their RingCentral account. The user must also be a **RingCentral administrator** to successfully set up the integration.

1.  Sign into your noCRM.io account, go to the Admin Panel > Integrations > Third-party apps, and select our RingCentral integration.
    
2.  Click **Connect my RingCentral account** and you'll be redirected to enter your login credentials and authorize noCRM's access to your RingCentral account.
    

* * *

## Call your leads from noCRM.io

-   Download and install RingCentral desktop app.
    
-   Enter your RingCentral credentials.
    
-   Set RingCentral as your default click-to-dial system at the **computer level**.
    
-   Make sure the phone number is plugged in the "Phone" or "Mobile phone" type default field.
    
-   When you create a Phone, Mobile or Telephone lead field, select "Phone" or "Mobile phone" as the Field type.
    

  

![](https://ydncrm-www.s3.amazonaws.com/V2/Help%20Center%20V2/phonefield.png)

-   Click on the phone icon on any lead with a phone number in noCRM.io, save your browser preferences to always open RingCentral in future.
    

  

![](https://ydncrm-www.s3.amazonaws.com/V2/Help%20Center%20V2/RingCentral-nocrm-phone.png)

**Note:** if you want to record your calls, make sure you [enable the Call Recording feature](https://success.ringcentral.com/articles/RC_Knowledge_Article/How-to-Initiate-On-Demand-Call-Recordings) and click on the Record button found on your softphone when you launch your call.

-   Calls are automatically logged with the **duration, number and audio recording**.
    
-   You may then edit that activity to select the outcome and enter your notes.
    
    ![](https://ydncrm-www.s3.amazonaws.com/V2/Help%20Center%20V2/ringcentrallog.png)
-   The integration is also available to use on prospecting lists. Right-click on the cell that contains the phone number and launch the call using RingCentral.
    
    ![](https://ydncrm-www.s3.amazonaws.com/V2/Help%20Center%20V2/prospecting-list-ringcentral-integration.png)

**Watch how to connect noCRM to RingCentral and start calling leads and prospects**