---
title: "Edit or recover your password"
description: "Change or reset your password in case you can't remember it"
url: https://help.nocrm.io/en/articles/88-edit-or-recover-your-password
collection: "User Settings"
updated: 2026-11-12
language: en
alternates: [de, it, pt-br, es, fr]
---

# Edit or recover your password

Change or reset your password in case you can't remember it

## How to change my password

Want to change your password? It's easy!

1.  Click on **Password** after hovering over your first name, on the upper right part of your noCRM account.
    
2.  Choose a new password by entering your current password and confirm it.
    

> **Info:** **Note**: You might have to enter your 2-factor auth code also if you activated this option for an extra security layer to your noCRM account.

> **Warning:** **Important**: If you don't remember your password, you must log out of your account & click on **Forgot password?** on the login page. Please make sure that you're trying to login on the correct noCRM account — verify your slug on the browser -- `HTTPS://COMPANYNAME.nocrm.io`

## How to unlock my access to noCRM

Have you tried several times to enter your password and your account is now blocked? Contact us through the chat or at [support@youdontneedacrm.com](mailto:support@youdontneedacrm.com) so that we can unblock the situation. Then, make sure that the URL of your noCRM account is correct, and that your computer's cookies do not save a wrong password.

## How to receive my password

Did you request a password change and didn't receive the email? Here some tips:

-   Check that the email address is the one used in noCRM
    
-   Check that the URL is that of your official noCRM account
    
-   Check that you have not blocked emails from noCRM in your mailbox
    
-   Check your SPAMS
    

Everything is good and you still do not receive the instructions on your mailbox, contact us through the chat or at [support@youdontneedacrm.com](mailto:support@youdontneedacrm.com).