---
title: "How do notifications work inside and outside noCRM?"
description: "Learn about our Notification Center, how to set up phone, e-mail & browser notifications"
url: https://help.nocrm.io/en/articles/87-how-do-notifications-work-inside-and-outside-nocrm
collection: "User Settings"
updated: 2026-11-03
language: en
alternates: [de, it, pt-br, es, fr]
---

# How do notifications work inside and outside noCRM?

Learn about our Notification Center, how to set up phone, e-mail & browser notifications

Notifications are a very important asset to [correctly manage your sales team](https://www.nocrm.io/academy/how-to-manage-your-sales-team-efficiently). They make sure you don't forget to follow up on your leads and know when somebody interacts with you or one of your leads.

Inside **_noCRM_** there are several ways to make sure you never miss out on important information and reminders.

## 1\. The Notification Center

You will find the Notification Center in your **_Settings_** that will appear mousing over your name in the upper right corner of your noCRM account.

-   A reminder wakes up
    
-   Someone comments on a lead or post-sales task that belong to you
    
-   Someone commented on a lead or post-sales task you are related to
    
-   Someone [assigns you a new lead](https://help.nocrm.io/en/articles/67-assign-leads.md)
    
-   [Someone opens or clicks on an email you sent](https://help.nocrm.io/en/articles/57-email-tracking.md)
    

You can mark your notifications as read at all times. If you don't see it inside the app, 5 min later you will receive an e-mail notification with the information.

If you have too many notifications, you can open the Notifications Page, from the 🔔 icon in order to filter those you wish to see as shown in the image below.

Notifications stay in the notification center 🔔 for 30 days.

> **Warning:** **Important**: You may not be able to @mention a user because they don’t have the rights to access the item you are commenting. To give them the rights and be able to mention them, go in the Admin panel > [Roles and privacy settings](https://help.nocrm.io/en/articles/83-privacy-and-permissions-settings.md) of your noCRM account.

## 2\. Notifications outside the app

Every user can define the notifications they wish to receive also outside the app: either by e-mail, on their phone, or directly on their browser. How?

Go to your User Settings, and you'll be able to set up the notifications you wish. Such as:

-   The frequency of your "business digest",
    
-   The frequency of your "admin digest", if you are an admin of course.
    

Let's have a closer look:

### By e-mail, on your phone or **directly on your browser**

Define notifications by e-mail, on your phone, or directly on your browser, such as:

-   The morning Briefing: know exactly what you need to manage during the day
    
-   An alert 15 minutes before the scheduled reminder
    
-   An alert when someone comments on your leads
    
-   An alert when someone assigns you a lead
    
-   An alert when someone assigns you several leads at once
    
-   An alert when someone assigns you a post-sales process or a single post-sales task
    
-   An alert when someone writes a comment on a lead that belongs to you or that you've commented on
    
-   An alert when someone assigns you a prospecting list
    
-   An alert when a prospect or a lead sent you an e-mail
    
-   An alert when a prospect or a lead opened or clicked on a link from an e-mail you sent
    

### Specificities regarding Browser Notifications

-   Browser notifications are only available for Chrome, Firefox, Opera, and all browsers built on Chrome
    
-   Browser notifications do not work on IE11and Safari (!)
    
-   You'll need to activate them manually, directly from your user preferences, or when you set a reminder for the next action (Standby)
    
-   If you log into your account from a different computer or browser, you'll have to accept browser notifications again