---
title: "Click-to-Call"
description: "Call your prospects and leads with a simple click"
url: https://help.nocrm.io/en/articles/71-click-to-call
collection: "Lead Management"
updated: 2026-10-19
language: en
alternates: [de, it, pt-br, es, fr]
---

# Click-to-Call

Call your prospects and leads with a simple click

The **Click to Call** feature was thought to help you **waste less time switching from one app to another**, and focus on your [cold calls](https://www.nocrm.io/academy/organize-prospecting-and-cold-calling). Simply click on the telephone icon inside a [lead](https://www.nocrm.io/academy/suspects-and-leads) to make a phone call using Skype, FaceTime, or whichever 'Click-To-Call' system you use.

You have to define your default Click-to-Call system directly on your computer, except for Skype, which you can define directly in your **_noCRM_** account.

#### Predefine Skype directly in your noCRM.io account

To predefine Skype in your account, go to your user preferences, and in the 'Other Settings' menu, select 'Skype' as Default App for Calls.

#### How does the Click-to-call system work?

Go to your **_Admin > Default Fields_** and make sure that you have created the _Telephone_ and/or _Mobile Phone_ field types.

When creating a lead, make sure that the telephone number is entered correctly in the corresponding predefined field.

Next, make sure that the **Click to Call** service you use (FaceTime, Skype, or other) is correctly switched on. **For Skype, make sure that you have the country code correctly introduced in the lead's detail so that it launches properly.**

Finally, click on the phone icon that appears inside a lead and make your phone call. Simple and time-saving: you're now ready to carry out your [qualifying calls](https://www.nocrm.io/blog/make-great-qualifying-call)!