---
title: "Use the noCRM mobile app"
description: "Download the noCRM mobile app, manage leads, work offline, use WhatsApp and dictate comments."
url: https://help.nocrm.io/en/articles/38-use-the-nocrm-mobile-app
collection: "Help"
updated: 2026-11-09
language: en
alternates: [pt-br, es, de, fr, it]
---

# Use the noCRM mobile app

Download the noCRM mobile app, manage leads, work offline, use WhatsApp and dictate comments.

Use the noCRM mobile app to qualify prospects, create and manage leads, and collaborate with colleagues away from your computer.

## Download the noCRM mobile app

1.  Find **noCRM** in the [App Store](https://itunes.apple.com/us/app/you-dont-need-a-crm/id1079498089?mt=8) or [Google Play](https://play.google.com/store/apps/details?id=com.youdontneedacrm.ydncrm&hl=en), or scan the relevant QR code below.
    
2.  Install the app on your smartphone or tablet.
    
3.  Sign in to your existing noCRM account.
    

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> **Warning:** Important: Use noCRM on your computer to complete your account setup. Not all administration features are available in the mobile app. [Read the account setup instructions](https://help.nocrm.io/en/articles/1-account-set-up.md).

### Create a new account from the app

If you do not have a noCRM account, complete the account creation form in the app and follow its instructions. After signing in, tap **+** at the bottom of the screen to create a lead.

## Navigate the mobile app

### Open the sidebar

Tap the list icon to access:

-   Prospecting Lists.
    
-   Leads, including **All Leads** and **Your leads**.
    
-   Pipeline view.
    
-   Unassigned leads.
    
-   Client Folders.
    
-   Activity Feed.
    

### Use the bottom navigation icons

-   **List:** open the sidebar.
    
-   **Home:** view the leads you need to work on.
    
-   **Search:** find prospects, leads and clients.
    
-   **+:** create a lead manually or from a business card.
    

## Work offline and synchronize your changes

> **Warning:** Important: You need an Internet connection to sign in.

Once signed in, you can update your leads offline. The app synchronizes your changes when you have an Internet connection again.

### Check which actions need an Internet connection

The following do not work offline:

-   Adding comments to leads that do not belong to you.
    
-   Sales activities.
    
-   Attachments.
    
-   Search.
    

## Enable WhatsApp calls and messages

1.  On your computer, open noCRM and go to **Settings**.
    
2.  Enable **Add Whatsapp buttons on my noCRM mobile app**.
    
3.  In the mobile app, tap **Synchronisation** to retrieve the change.
    
4.  Open a prospect or lead and use the SMS or phone icon to send a message or start a call through WhatsApp.
    

## Dictate a comment using voice recognition

Your phone’s voice recognition converts speech into text in the comment field.

> **Warning:** Important: Enable voice dictation in your phone’s settings before using the microphone on your keyboard.

1.  Open a lead.
    
2.  Tap the comment field.
    
3.  Tap the microphone on your keyboard and dictate your comment.
    

[Watch the mobile lead management video](https://www.nocrm.io/videos/managing-leads-mobile-app).

> **Info:** Note: Depending on your computer, you can also use dictation in your browser. See the instructions for [Mac](https://support.apple.com/en-au/guide/mac-help/mh40584/26/mac/26) or [Windows](https://support.microsoft.com/en-gb/windows/use-voice-typing-to-talk-instead-of-type-on-your-pc-fec94565-c4bd-329d-e59a-af033fa5689f).

## Check which features are unavailable in the app

-   Statistics.
    

## Watch the mobile app in action

This video shows how to create, manage and assign leads, and collaborate with colleagues.