Delete one or several leads

Managing leads effectively is crucial for any business. However, there may be instances when you need to delete a lead from your account.

This guide walks you through the steps to delete a single lead or several leads at a time, and explains how to recover accidentally deleted leads and solve permission issues.

How do you delete a single lead?

Follow these steps:

1. Open the lead you want to delete. You can search for it with the search engine or locate it in your list of leads.

2. Click the Actions button at the top of the page.

3. Click Delete.

4. Click Yes in the confirmation pop-up.

Note: If you don't see the Delete option, your account permissions probably don't allow you to delete leads. Contact the admin of your noCRM account: they can delete the lead for you or update your permissions.

How do you delete leads in bulk?

To delete several leads at a time, use noCRM's compact mode. Once in compact mode, follow these steps:

1. Select all the leads you want to delete by ticking the box on the left.

2. Click Delete at the top of the list of leads.

3. Click Yes in the confirmation pop-up.

Best practice: Before confirming, check that only the leads you want to delete are selected.

How do you recover a deleted lead?

Accidentally deleted a lead? Don't worry: when you delete a lead, it is moved to the Recycle bin. To access the Recycle bin and recover deleted leads, follow the steps in this article.

Caution: Deleted leads are only kept in the Recycle bin for 30 days. Restore a lead deleted by mistake within this period.