---
title: "Attach files to leads and insert images in emails"
description: "Attach files to prospects, leads, client folders and emails, insert inline images in your emails and check the accepted formats."
url: https://help.nocrm.io/en/articles/137-attach-files-to-leads-and-insert-images-in-emails
collection: "Lead Properties"
updated: 2026-11-06
language: en
alternates: [fr, it, de, es, pt-br]
---

# Attach files to leads and insert images in emails

Attach files to prospects, leads, client folders and emails, insert inline images in your emails and check the accepted formats.

In sales, the details matter, and so does having the right document at the right time, in the right place. Whether it's a quote, a contract, a product catalog or any other file, being able to attach and access key documents directly from your sales tool saves time and keeps everything organized.

In noCRM, you manage your prospects, leads and client folders, but also your emailing activity. Each item acts as a hub for all your interactions with a (potential) customer, and you can attach files to all of them.

## Where can you attach files?

You can attach files:

-   To the comment box of a prospecting list, a prospect, a lead or a client folder. You can also [pin comments](https://help.nocrm.io/en/articles/66-comments-mentions.md#pinned) to emphasize the most important ones.
    
-   Directly to a lead, so your team keeps all the documentation related to a deal in one place.
    
-   To an email, when you communicate with a prospect or a lead directly from noCRM.
    

## How do you attach a file to a lead?

Follow these steps:

1.  Open the lead.
    
2.  In the right part of the lead, click the **Add** button next to **Attachments**.
    
3.  Upload the file from your computer, from your Dropbox account or [from an integration](https://www.nocrm.io/app-integrations).
    

## How do you insert inline images in emails?

Effective sales communication goes beyond text: sometimes, a picture really is worth a thousand words. Inline images are visuals embedded directly in the body of an email, rather than attached as separate files. They appear exactly where you place them in your message, which makes them perfect for product screenshots or photos, graphs or charts, visual instructions or branded banners.

You can also drag and drop files and images directly into the body of the email.

## What kind of documents can you attach?

Attachments can be in the following formats:

-   PDF
    
-   Word
    
-   Excel
    
-   CSV
    
-   Image
    

> **Warning:** **Important**: Each attachment can't exceed 20 MB.

For more information on storage, [check this Help Center article](https://help.nocrm.io/en/articles/85-editions-payment-methods.md#storage).

## Can you export all attachments at once?

No. Attachments can't be downloaded or exported all at once: to export attachments, you need to download them one by one.

> **Success:** **Best practice**: noCRM isn't designed to be used as a storage tool. Store your files in Dropbox, Drive or any other system of your choice.